@keyframes modalFadeIn{from{opacity:0;transform:scale(0.95)}to{opacity:1;transform:scale(1)}}.complaint-modal{display:flex;flex-direction:column;position:relative;margin:0 auto;background:var(--surface)!important;border:var(--modal-border)!important;border-radius:var(--radius-lg)!important;max-width:520px!important;min-width:320px!important;width:calc(100% - 32px)!important;overflow:hidden!important;box-sizing:border-box!important;padding:0!important;animation:modalFadeIn 0.3s ease}.report-form-state,.report-success-state{width:100%;box-sizing:border-box}.report-header{display:flex;align-items:center;justify-content:space-between;padding:20px 32px}.report-modal-title{margin:0;font-size:22px;font-weight:700;color:#ffffff;letter-spacing:1px;text-transform:uppercase}.report-modal-close{width:32px;height:32px;border-radius:8px;background:rgba(255,255,255,0.07);border:none;color:rgba(255,255,255,0.6);display:flex;align-items:center;justify-content:center;cursor:pointer;transition:background 0.2s ease,color 0.2s ease;padding:0}.report-modal-close:hover{background:rgba(255,255,255,0.15);color:#ffffff}.report-modal-close svg{display:block}.report-divider{height:1px;background:rgba(255,255,255,0.07);width:100%}.report-notice{position:relative;padding:24px 32px 8px 50px;box-sizing:border-box}.report-notice-line{position:absolute;left:32px;top:24px;width:2px;height:48px;background:var(--brand,#789d2a)}.report-notice-text{margin:0;font-size:15px;line-height:24px;color:rgba(255,255,255,0.75);overflow-wrap:anywhere}.report-notice-secondary{color:rgba(255,255,255,0.45)}.report-section-title{padding:20px 32px 12px;font-size:13px;letter-spacing:2.6px;text-transform:uppercase;color:rgba(255,255,255,0.4);font-weight:500}.report-options-list{display:flex;flex-direction:column;gap:6px;padding:0 32px;box-sizing:border-box}.report-option-item{display:flex;align-items:center;gap:14px;padding:12px 17px;background:rgba(255,255,255,0.04);border:1px solid rgba(255,255,255,0.07);border-radius:10px;cursor:pointer;transition:all 0.2s ease;box-sizing:border-box}.report-option-item:hover{background:rgba(255,255,255,0.08);border-color:rgba(255,255,255,0.15)}.report-option-item.active{background:rgba(120,157,42,0.12)!important;border-color:rgba(120,157,42,0.35)!important}.report-radio{width:18px;height:18px;border-radius:50%;border:2px solid rgba(255,255,255,0.2);display:flex;align-items:center;justify-content:center;transition:all 0.2s ease;box-sizing:border-box;flex-shrink:0}.report-option-item.active .report-radio{border-color:var(--brand,#789d2a)!important}.report-radio-inner{width:8px;height:8px;border-radius:50%;background:transparent;transition:all 0.2s ease}.report-option-item.active .report-radio-inner{background:var(--brand,#789d2a)!important}.report-option-label{font-size:16px;color:rgba(255,255,255,0.6);transition:color 0.2s ease;font-weight:500}.report-option-item.active .report-option-label{color:rgba(255,255,255,0.9)!important}.report-other-input-container{padding:8px 32px 0;box-sizing:border-box}.report-other-input-container textarea{width:100%;background:rgba(0,0,0,0.2);border:1px solid rgba(255,255,255,0.08);border-radius:10px;color:#ffffff;padding:12px 17px;font-family:inherit;font-size:15px;resize:vertical;outline:none;box-sizing:border-box;transition:border-color 0.2s ease}.report-other-input-container textarea:focus{border-color:var(--brand,#789d2a)}.report-footer{padding:20px 32px 24px}.report-submit-btn{width:100%;height:56px;border-radius:10px;border:none;background:var(--brand,#789d2a);color:#ffffff;font-size:20px;font-weight:700;letter-spacing:1.3px;text-transform:uppercase;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 0.2s ease}.report-submit-btn:hover:not(:disabled){filter:brightness(1.1)}.report-submit-btn:disabled{background:rgba(120,157,42,0.2);color:rgba(255,255,255,0.3);cursor:not-allowed}.report-success-state{display:flex;flex-direction:column;align-items:center;padding:48px 32px;box-sizing:border-box}.success-icon-container{width:56px;height:56px;border-radius:14px;background:rgba(120,157,42,0.15);border:1px solid rgba(120,157,42,0.3);display:flex;align-items:center;justify-content:center;color:var(--brand,#789d2a);margin-bottom:20px}.success-icon-box svg{display:block}.success-text-box{display:flex;flex-direction:column;align-items:center;gap:8px;margin-bottom:20px;text-align:center}.success-title{margin:0;font-size:22px;font-weight:700;color:#ffffff;letter-spacing:1px;text-transform:uppercase}.success-sub{margin:0;font-size:15px;line-height:24px;color:rgba(255,255,255,0.5);max-width:320px}.success-footer{padding-top:8px;width:100%;display:flex;justify-content:center}.success-button{background:var(--brand,#789d2a);color:#ffffff;height:52px;padding:0 40px;border-radius:10px;border:none;font-size:18px;font-weight:700;letter-spacing:1.3px;text-transform:uppercase;cursor:pointer;transition:all 0.2s ease}.success-button:hover{filter:brightness(1.1)}